^{Agency Case Study} For Office Use Only:
Design & Search

Overview

What to do when your design-minded clients want a sleek-looking website with a state-of-the-art search?
For Office Use Only knows a thing or two about it. The New York-based creative agency has worked with an array of high-profile clients, such as The Noguchi Museum, HOK, and AIA New York. So, it has taken on the challenging task of reconciling advanced technology with unique project design time after time with panache.

A highly-customizable search tool is key to the online presence of companies with conceptual flair and individual branding requirements. Therefore, the creative agency was looking for an on-site search solution that would incorporate these features:

• Flexible search settings such as typo tolerance, auto correct, synonym handling and search fuzziness (i.e. adjustable search precision);
• Fast indexing, with the ability to re-index on demand when a new page must be immediately up;
• Potential to map results, so that when users search for a popular query (such as "projects"), they are automatically re-directed to the most relevant page or section of the website.
• Ability to remove default CSS and skin the default structure of various search result elements to apply the customer's own branding and build exactly what they want.

Site Search 360 addressed all of these into our collaboration with For Office Use Only.

The solution

Site Search 360 can search through different properties and present them, either compartmentalized into categories or mixed altogether, in one interface.
What's also important is the ability to sculpt the data however we like it with the use of data points (e.g. publication year, an event's date, the price of an artwork) as well as focusing the crawler on specific areas of the page to which we want to pay attention.

We achieved this by identifying all page elements that shouldn't come up in search, that is, that shouldn't be indexed. Then we add a custom 'noindex' CSS class to them. Finally, we add a rule, either with CSS or XPath under the Data Structuring > Content Extraction tab located within the Site Search 360 control panel to ignore the items with this particular class when the Site Search 360 crawler (re)indexes the website.

Account management

At Site Search 360, we understand the challenge of managing multiple stores. As an agency, you want to be able to easily access each account, and effortlessly switch between them.

Agency solution

If you're an agency, we can assign a specific Agency Role to your account so you benefit from having multiple independent search projects under one umbrella while your customers have limited access to their search projects.

This set-up ensures that you stay in control of overall billing details and that your clients do not have access to the other sites which you manage. Reach out to the Site Search 360 team to see how it could simplify your account management process.